Issues with Google Merchant Center

Hi @davidecho

1 – It’s mentioning that the ZIP codes are invalid, review your shipping settings and the postal/zip codes. Ensure that they are correct. If they are then reach out to Google if the zip code is supported.

2- I can’t provide much support here as this falls under Google TOS. What I suggest is going through your products and see if you break any of their requirements: https://support.google.com/adspolicy/answer/143465?hl=en & https://support.google.com/google-ads/thread/237327370/personalized-advertising-personal-hardships?hl=en

3 – Review your feed, if the image link is showing

4 – The availability values are mismatched, please review your feed if they follow the expected values: https://support.google.com/merchants/answer/7052112?hl=en#price_and_availability

• In stock?[in_stock]
• Out of stock?[out_of_stock]
• Preorder?[preorder]
• Backorder?[backorder]

If not then, use the rules and filters to update the values. Check the frontend of your website as well.

5 – It’s likely that your product description or somewhere within your site is mentioning restricted buzzwords. Best to look into Google’s TOS or product TOS

6 – Google restricts Alcoholic beverages from being advertised: https://support.google.com/merchants/answer/6150139?hl=en

Hi Jeff,

Would you be able to advise on what is wrong with the shipping settings? I’ve pasted my shipping settings below. Please have a look at how the post codes was set up. Can you advise what maybe Google is picking up as an invalid postcode?

https://ibb.co/MkhsLR23