Issues with free version

  • Resolved thenightsofpetrichor

    (@thenightsofpetrichor)


    2 years, 2 months ago

    Hi,

    I’m using the free version of this plugin and running into 2 issues.

    1) I added the icons I want to use to the menu-bar, but as you can see – the icons do not align with the rest of the menu. Anyway I can fix this?

    2) The icons do not show up on my mobile phone, I only see a empty white box. What’s happening there?

    If it makes a difference, I changed the size of the icons to a different amount of px in the free plugin.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter thenightsofpetrichor

    (@thenightsofpetrichor)

    UPDATE; Managed to fix the positioning with CSS. Point 1) is thereby fixed.

    Before this, I couldn’t see the multiple options I had for opening YouTube (visit and directly subscribe to channel). However, now it does pop-up – only to the upside instead of the downside where it would be visible. How do I make it so that it pops to the downside?

    Icons are still not visible on mobile header either (point 2)

    Cheers,
    Johnny Joseph

    Thanks for reporting this, Johnny! Our developers are checking the issue – we’ll update you as soon as possible.

    Hi @thenightsofpetrichor!

    Could you please check if the mobile icons still don’t show up from your side? For us they show up as intended on mobile, please see the screenshot https://monosnap.com/file/MolSgXXvjaagtm3i0MDk4kC90PHUSt.

    Regarding the icons placement: could you please try placing the icons manually, with a shortcode instead? You can find it under Question 3 in the plugin.

    Thread Starter thenightsofpetrichor

    (@thenightsofpetrichor)

    @karolinauv thank you for your answer. My question is not about the share buttons underneath my posts, they work as intended correct. I mean the buttons linking to my social media in the menu section of my page (at least, that’s where I put them with shortcode, and then moved them with css). I had to move them with CSS because simply adding them with the shortcode was not visually appealing.

    They do show up on my desktop, not on my mobile.

    Question regarding the youtube popup is also related to the youtube button on my menu.

    Thread Starter thenightsofpetrichor

    (@thenightsofpetrichor)

    @karolinauv bump

    Plugin Support alexsev

    (@alexsev)

    Hi @thenightsofpetrichor, regarding issue 2) – your theme appears as having different menus for desktop and mobile. You only placed the USM icons in the desktop menu which is hiding certain elements on mobile and the USM icons along with them.

    As we didn’t hear any reply in last days, I can assume that you resolved the issue.

    Please feel free to open a new topic if I am wrong!
    Thank you ??

Viewing 7 replies - 1 through 7 (of 7 total)
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