Issues with EventON plugin

  • Resolved leojez

    (@leojez)


    9 years, 1 month ago

    Hello,

    I have just installed your gallery plugin and created a couple of galleries. Unfortunately there are some issues:

    – On both the gallery and album pages, a plugin called EventON is showing at the bottom of the page:

    https://intesda.org/gallery/
    https://intesda.org/gallery/cosga-2015/

    This is strange as it needs the short code below added to the page, which is not added to the gallery page.

    [add_eventon_list number_of_months=”12″ cal_id=”3″ hide_past=”yes” hide_empty_months=”yes” show_year=”yes” accord=”yes” ]

    How can I remove the event plugin from the gallery pages?

    2. On the Album page, the album links are not clickable:
    https://intesda.org/gallery/

    Any ideas please?

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter leojez

    (@leojez)

    I’ve had to deactivate your plugin as it causes an error on the page where the EventON plugin is being used. The page just says:

    ERROR: Please select a event archive page in eventON Settings

    Even after deactivating your plugin it kept causing the page with the eventON plugin to show an error – in the end I had to create a new page to get the plugin to work correctly:

    https://intesda.org/events2/

    Could you provide any assistance on getting the gallery to work without breaking the existing eventON plugin?

    Thank you.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.

    Regards,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi again,

    Unfortunately, we cannot reproduce this problem on our local environment.

    1) Please activate EventON plugin, so that we could diagnose an error on your site.
    2) Please try activating a standard WP theme for a while (2014, 2015) and check if the problem remains.
    3) Please try deactivating all of your plugins except Gallery and EventON and also check if the problem is still present.
    If it is not, please activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
    4) Please provide your System status as well. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit
    5) Please let us know about the results.

    Sincerely,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

    Sincerely,
    BestWebSoft Support Team

Viewing 4 replies - 1 through 4 (of 4 total)
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