issues with customizer

  • ok, so when i go into the customizer i keep getting an infinite log in screen, but the dashboard is fine. also, while in the customizer the sidebars and widgets option doesn’t show up. when i disable plugins and use the default 2015 theme it doesn’t fix it, but when i rename the plugins folder from my wp content folder to plugins.hold everything is how it should be. but as soon as i change it back to just plugins it’s broken again. it’s been like this for 5 days, i need to be able to add a widget for my sidebar, i tried going into the widgets options from the dashboard to add it, but it doesn’t show up on my site. my url is girlspeaksgeek.com

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Have you tried deleting all the cookies for your domain and logging back in?

    Also are you using https or anything like CloudFlare/Fastly?

    Thread Starter girlspeaksgeek

    (@girlspeaksgeek)

    Yes, I tried clearing cookies and cache after I reset the plugins folder but it didn’t help. And I am not using any cloud services as far as I know.

    Thread Starter girlspeaksgeek

    (@girlspeaksgeek)

    should i maybe just restore my backup? and is there a way to backup a specific post since it wasnt created yet in the backup that was made before this happened?

Viewing 3 replies - 1 through 3 (of 3 total)
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