Issues with Attributes on Create New Feed Screen

  • Resolved Melly

    (@melissaod)


    1 month, 1 week ago

    Hello. I want to report two issues on the create Google Shopping Feed screen: 1) every time I press “save draft”, the new attributes I just added under “required attributes” unfortunately loose the data I added and change to a different attribute of product id; and 2) the “assigned values” box is sooo skinny it takes me FOREVER to find the value I need (because the value is long). It is making me want to tear my hair out. PLEASE can you make the box wider… PLEASE. Thank you for your time.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Md Monir Hossain

    (@monircoderex)

    Hi,

    Thank you for reaching out. As you have also contacted us on our official support channel, we have replied to you there as well.

    I have tested both scenarios you reported on our end, but I was unable to replicate the same issues. To assist you further, it would be very helpful if you could screen record the issue you’re facing and provide us with on our official support channel. This will assist us in identifying the cause of the problem more efficiently.

    Looking forward to your response.

    Best regards,

    Plugin Support Md Monir Hossain

    (@monircoderex)

    Hi @melissaod,

    We’ve tried to reach out to you multiple times through our official support channel, but we haven’t received a response yet.

    Since we haven’t heard back, we’re assuming the issue might have been resolved on your end. For now, we’ll go ahead and mark this thread as resolved. If the issue persists or if you need further assistance, please don’t hesitate to open a new support ticket—we’re here to help!

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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