Issues uploading files

  • Resolved Supplement Genie

    (@supplementgenie)


    5 years, 7 months ago

    I have installed this plugin to allow customers to view invoices and and also view receipts

    I have tried to upload receipts but having no joy.

    when I try to upload, I via classic upload (drag and drop) I get the error:

    >An error happened while uploading your file: Unable to create directory POD/59267bcbd7384a9f59184e3dd2efbbb2. Is its parent directory writable by the server?

    and If I upload from FTP I get the error:

    >receipt.jpg – An error happened while copying ASAP-Delivery.jpg from the FTP folder

    Any help rectifying this would be much appreciated ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Supplement Genie

    (@supplementgenie)

    I also got an error in the settings page ‘private files’ telling me that the folder was not secure and clicked the button to secure it. I not get, at the top of the screen:

    Warning: mkdir(): Read-only file system in /homepages/8/d692312546/htdocs/folder/theme/wp-content/plugins/customer-area/src/php/core-addons/post-owner/post-owner-addon.class.php on line 160

    Warning: Cannot modify header information – headers already sent by (output started at /homepages/8/d692312546/htdocs/folder/theme/wp-content/plugins/customer-area/src/php/core-addons/post-owner/post-owner-addon.class.php:160) in /homepages/8/d692312546/htdocs/folder/theme/wp-admin/includes/misc.php on line 1196

    Plugin Contributor Vincent Mimoun-Prat

    (@vprat)

    Hi,

    I guess you should check the permissions you have granted to that folder. If you want the plugin to try to secure that folder for you, it must be allowed to write a file .htaccess in that folder.

    Kindly note that we are a bit less active on this forum, and usually provide support from the plugin website forum: https://wp-customerarea.com/support

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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