Issues since last update

  • Resolved rockinaway

    (@rockinaway)


    5 months, 1 week ago

    I have Elementor, MemberPress and also use this plugin to manage viewing permissions for areas on my website. I have areas that should be visible for Free users only and some for Paid users only. I have noticed that users can see both areas – so if they have a free account, they are seeing both the Free and the Paid content. I have this plugin set to visible for logged in users and then the MemberPress plugin to display the correct MemberPress rule to filter users by membership level. This was all working fine before but now it’s like the MemberPress rules are being overridden by this plugin.

    Obviously causing me a loss of business!

    Would appreciate your help! Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter rockinaway

    (@rockinaway)

    FYI – rolling back to 2.3.5 appears to fix the issue so there must be something in the latest update that is conflicting..

    Hi there,

    In regards to the query here, while we would love to assist you in regards to this matter here, I’m afraid this query involves a conflict between a third-party commercial plugin and our plugin. Commercial products or conflicts arising from commercial products are not supported here. For such conflict reports, I would recommend reaching out to support from here: https://my.staxwp.com/ .

    I hope this helps.

    Kind Regards

    Thread Starter rockinaway

    (@rockinaway)

    Hi John, thanks for the reply. To be honest, I went there initially but when I click ‘Need Support’, nothing happens!

    Hi there,

    In this case, we have fixed the issue.

    Please try out the submission once again.

    Kind Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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