Issues Opening Individual Downloads

  • Resolved Jake Albion

    (@chilljellyfish)


    2 years, 7 months ago

    On the back end of my site, when I try to access single download pages, the page gets stuck loading. Everything else is working fine.

    I’ve gone through the troubleshooting steps. Including deactivating all plugins except for EDD and switching to Twenty Twenty Two theme, and the issue persisted. So I’ve isolated the issue to EDD.

    Has anyone run into this?

    I have the mayosis theme and built with elementor.
    WP is 6.0.1

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Jake Albion

    (@chilljellyfish)

    I think I figured it out. I had to roll back to Version 2.11.6 in order for it to work correctly again…

    Plugin Support Mihai Joldis

    (@misulicus)

    Hey @chilljellyfish

    Could you maybe set up a staging website and update EDD to the latest version there and see if you have the same issue? The latest EDD version is 3.0.3 at the moment and I believe you might need to update the Mayosis theme and the plugins to the latest versions too.

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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