Issues from the Start, CS ignoring emails

  • I’ve had issues from the start with this plugin, with a number of their features not working as advertised. Initially support was helpful and looked into the issues, but eventually just stop replying. Over a month since I last heard from them with a 2 emails from myself looking for an update and nothing.

    For the number of issues I’ve had, and the awful customer service, I would avoid this plugin and go with many of the other alternatives.

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  • Hi @benzi

    I apologize for the trouble. It is certainly not our intent to ignore any messages from our customers.

    Can you please email me directly at [email protected] at your earliest convenience so I can look into your issues for you?

    Thank you!

    • This reply was modified 3 years, 3 months ago by bmilligan15.
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