Issues caused by Cleantalk – Appointment Form

  • Resolved Peter Pavlov

    (@lordsnipe)


    1 year, 6 months ago

    Hey Cleantalk support team.

    Please help me to find out why Cleantalk is considering humans as robots or people with high-risk networks. I’ve marked 2 wrong decisions of the system as false – reported it as not spam via the Dashboard in Cleantalk.org.

    But the real issue I’m writing about is about Cleantalk breaking a page/form for appointments. This is the page – https://www.safex.us/product/fit-test/

    When you click on a date it should show you time slots at the bottom, but it shows only “0” if Cleantalk is active. Currently, we’ve disabled Cleantalk because of clients are losing customers.

    Here is a video with more details – from our clients for us:
    https://www.loom.com/share/2bc7d3a17be645e6b4e42d2585bc2e60

    Looking forward to hearing back from you. ??

    Thanks,
    Peter

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, @lordsnipe.

    I believe it’s a compatibility issue with the appointment plugin. Could you give me the link to that plugin for testing?

    Plugin Support SergeM

    (@serge00)

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 2 replies - 1 through 2 (of 2 total)
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