Issues blocking Genially when embedded into MemberPress Course
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Hello,
I’m not sure if you’ll be able to help with this given the circumstances, but I’d like to ask, just in case.
One of my clients has a membership site built with MemberPress. I installed Complianz and manually created several integrations to block the services that aren’t covered by default. This included blocking Genially.
The configuration was the following:
- Block URLs of the form: https://view.genial.ly/
- Use placeholders
- Blocked content is inside an iFrame.
This worked perfectly fine, until my client started adding Genially embeds inside MemberPress Courses. The first time she did, the embed was never blocked, and so she didn’t realise that there was a problem.
The second time, on the other hand, the embed was always blocked (even if the user accepted cookies) and no placeholder image appeared. See example here: https://imgur.com/a/3Sn1qFg. There should be the placeholder image below the title.
I compared and contrasted the two, and couldn’t see any difference in configuration. Both embeds worked fine (in terms of being blocked or showing) if added to a standard page.
While I was doing all this testing, I disabled the cache and it didn’t make any difference.
So far, the only solution that I’ve found is to temporarily disable Genially’s integration so that the embeds always show.
Any idea of what could be the issue? Unfortunately I cannot provide links to the courses with the issues as they are only for members.
Thanks for your time.
Kind regards,
Montse
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