Issues after updating server (not able to login admin panel)

  • Hello

    I have a issue with my website
    I am not able to access to admin panel
    I could access to the website but I couldn’t access to the admin panel

    When I click to admin panel, it shows there are too many redirections

    Could you help me how to fix this issue?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @kstylesapp

    I think i have solution for your problem, Just follow these simple steps mentioned below, I hope you would be able to fix this issue in a short period of time.

    Step 1. Clear Browser Cookies and Cache
    If you are able to access your website normally using a different browser, then you need to clear browser cookies and cache on your regular browser.

    Step 2. Deactivate All WordPress Plugins
    To fix this, you need to deactivate all WordPress plugins on your website. Now, normally you can just go to Plugins ? All Plugins page inside the WordPress admin area and deactivate plugins from there.

    Step3. Fix WordPress URLs
    Normally, you can view these options under Settings ? General page.Since you may not have access to the WordPress admin area, you may need to fix the WordPress URLs using an FTP client or the File Manager app. Simply connect to your WordPress site using an FTP client and go to /wp-content/themes/your-theme-folder/.

    Step 4. Reset WordPress .htaccess File
    Sometimes WordPress plugins may make changes to your website’s .htaccess file which may trigger this error. It is also possible that dectivating a plugin will not remove those changes form your .htaccess file.In that case, you’ll need to manually reset your WordPress .htaccess file.

    Step 5. Preventing Error Too Many Redirects in WordPress
    If it was a plugin, then you need to report the issue to the plugin’s support forum. See our guide on how to ask for WordPress support. However, if you are unable to get help then you can always find an alternative plugin that does the same thing. If the error was caused by a WordPress site misconfiguration, then you can make a note of it and ensure that your site settings are properly set up.

    • This reply was modified 3 years, 4 months ago by Daniel Kebbe.
    Thread Starter kstylesapp

    (@kstylesapp)

    Hello Daniel

    Thank you so much for your reply
    Unfortunately, I can’t access to admin panel
    I can’t change anything yet

    Let me search more
    Thank you so much for your time

    Check your htaccess and your webserver (apache2?) settings.
    There might be some changes which need to be taken care of.
    Nothing to do wordpress i think.

Viewing 3 replies - 1 through 3 (of 3 total)
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