Issue with Youzify Tab Settings in Profile Page

  • Resolved maielneklawy

    (@maielneklawy)


    7 months, 2 weeks ago

    I am writing to bring to your attention a persistent issue we have encountered with the Youzify plugin on our platform. The problem has persisted since version 3.4.8 and continues in the latest version, 3.4.9, despite previously functioning correctly in version 3.3.9.

    Specifically, the issue concerns the Youzify tab settings. Despite selecting the tabs to be displayed in the Youzify settings, they fail to appear on the profile page as intended.

    We have thoroughly reviewed the settings within Youzify, and everything seems to be configured correctly. However, the tabs are still not showing up on the profile page.

    Could you please assist us in resolving this issue promptly?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Youzify

    (@kainelabsteam)

    Hello @maielneklawy

    Thank you for reaching us.

    Could you clarify please? Is BP Classic plugin installed on your website? If yes, please disable it because the newest version is not compatible with BP Classic.

    Best Regards, KaineLabs Team.

    Thread Starter maielneklawy

    (@maielneklawy)

    Thank you for your prompt response and assistance.

    I have successfully deactivated the BP Classic plugin as per your suggestion, and I can confirm that the issue has been resolved. The tabs in the Youzify setting are now properly displayed in the profile page.

    Additionally, I appreciate the integration of Youzify with LMS plugins in the latest update. It enhances the functionality and usability of our platform.

    Plugin Support Youzify

    (@kainelabsteam)

    Hi @maielneklawy

    I am glad I was able to assist you. And thank you for appreciating the LMS integration in the last version. We will add more features shortly updates.

    Feel free to reach out if you have any other questions or concerns.

    Best Regards, KaineLabs Team.

Viewing 3 replies - 1 through 3 (of 3 total)
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