Issue with Wait Time and Return trip

Hello tsccorp,

Thank you for bringing this to our attention. Here are the clarifications:

1. The wait time is calculated after the booking starts. For example, if a taxi is booked at 7:00 AM from A to C, and there’s a 2-hour break at point B, this is considered the wait time, during which the booked car waits for you. The waiting hour feature can hold the time for specific needs. This waiting time exception is on your journey time.
2. We do have an option to enable the return date.
3. There’s no option to add custom wait times or transfer types.
4. We are working on a driver panel, including notification features for passengers when the driver is nearby. This will be available in a future release.

If you need further assistance, feel free to ask.

Best regards,

https://shorturl.at/lQjQ1

Kayes

• This reply was modified 2 months, 3 weeks ago by kayes87.

Thanks, ok but you do understand what I’m saying with the issue that’s occurring with wait time, it’s still not being calculated correctly for instance check here https://riodrivers.com,

Its subtracting time- so If I book on the 9th at 1 a.m. with 3 hr wait time with return, during checkout it will say my return date is 8th 10 p.m. and that’s not possible as it’s already the 9th when I booked.

also now gathering from what you mention above , for clarification based on what you described in 1. that should be changed to something like -“stops during trip” or something , and wait time should be for return transfer,

As it stand I believe it would confuse the passenger without them knowing that in this case wait time is for any stops along the way, in that case ,

what if I only have to stop at the store along the way or the gas station or fast food, that won’t take a hour and in some cases how would I know in advance during booking…. also what about spontaneous stops

• This reply was modified 2 months, 3 weeks ago by tsccorp.

Also I’m on working on mobile apps(Drivers, Passengers, Deliveries, Shipments, Dispatch) that will communicate with all of this that was the reasoning for me asking about endpoints,

I have things at about 70% until full scale launch https://riodriver.com , is there any way for us to collaborate or combine our efforts?

Hello @tsccorp ,

I don’t understand why it isn’t working on your site. Please create a ticket with details on our support system.

https://mage-people.com/support-desk/

Collaboration: you can also write your proposal in a support ticket.

Best regards,

Kayes

@kayes87 Hello , I submitted a ticket like you said , I haven’t heard or seen any updates to the plugin, any news?

Hello tsccorp,

Thank you for reaching out. I have reviewed our support system and noticed that our customer support team has responded to your ticket. Check your email inbox, including the spam or junk folder, to see if the response was redirected. If you haven’t received a solution or need further assistance, please don’t hesitate to reply, and we’ll be happy to help.
I appreciate your patience.
Best regards,

Kayes

what’s the email ? I don’t see it