• Resolved Ryan Townley

    (@ryantown)


    Updated to SureCart v.2.19.2 yesterday on a site running Yoast SEO v.22.1 as well as Hubbub Pro (formerly Grow Social Pro) v.2.20.0.

    Front end breaks, but temporarily solved by clearing Cloudflare cache. Then issue returns.

    Here is the more obvious issue: the title meta tag changes in the browser tab from (example): “This Is The Site Title” to: “websitedomain.com”.

    HTML source wise, I’m not seeing any difference in the actual meta tags. But something is conflicting on the front end.

    Everything seems fine with just SureCart active.

    Everything seems fine with SureCart + Yoast.

    Everything seems fine with SureCart + Hubbub.

    But all three is causing issues. Downgrading Yoast doesn’t help. I’m not able to test rolling back Hubbub at the moment. They had an update on Feb 2. Rolling back SureCart to 2.19.0 solves the problem.

    I’m not saying it’s SureCart, it could be Hubbub or Yoast, but the issue was first introduced with yesterdays update of SureCart v.2.19.2.

    Thanks for taking a look at this.

Viewing 4 replies - 1 through 4 (of 4 total)
  • jrthor2

    (@jrthor2)

    I have the same issue (luckily did this upgrade on my staging site). I do not have the Hubbub plugin on my site, but I do have Yoast 22.1. Where can I get a copy of SureCart 2.19.1 or 2.19.0 to downgrade? I also have had a support ticket open for weeks about Yoast and SureCart not working properly together, the open graph tags generated by Yoast were not correct. They mentioned it was fixed in the latest build of SureCart, but is apparently breaking the front end display. My post to the Facebook group asking about this got denied. SureCart support got back to me this morning with the below:

    “We did not do any code changes to our frontend rendering, also the issue you are facing about the  breaking of product pages it does not seem to be related to our latest update.

    Can you confirm by reverting to previous version you had & see if that fixes the issue?

    If no, then maybe you need to check if any more changes were done to the site which caused this.”

    Not really sure where to go from here, as I don’t have an earlier version of SureCart to downgrade to.

    Here’s a link to my staging site that is broken
    https://www.staging8.breathinginchrist.com/products/bic-living-in-holy-rhythm-workbook/

    • This reply was modified 1 year ago by jrthor2.
    jrthor2

    (@jrthor2)

    @ryan – what theme are you using on your site?

    jrthor2

    (@jrthor2)

    Something I just noticed on my site, if I am logged in, the product pages show up fine. If I am not logged in, then they do not show up correctly.

    Plugin Support Ivan C.

    (@ivanbsf)

    Hey @ryantown!

    We apologize for the inconvenience you have experienced. To resolve this matter promptly, we kindly ask you to submit a support ticket on the SureCart website. Please include as many details as possible, and rest assured that we will thoroughly investigate the issue.

    Best,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Issue with version 2.19.2, conflict with Hubbub & Yoast?’ is closed to new replies.