Issue with variants on Safari on iOS

  • Resolved filip258

    (@filip258)


    5 months, 2 weeks ago

    Hi,

    please check this page https://svitimprotebe.cz/eshop/redukce-adapter-na-zarovky/ and how the picture changes if I select different variants on Chrome or desktop. For example, if I choose variant “z E14 na E27”, then the gallery shows only pictures from the gallery of the variant. But If am checking this on my iPhone 13 mini = iOS – Safari viewer, then it doesn’t work.

    Please can someone try it in another Woo installation? First of all, I need to know if this issue is global or only in my Woo installation.

    Thanks

    Filip

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @filip258,

    Thanks for reaching us. Hope you are doing great today!

    We have conducted testing of the webpage on the iPhone 13 mini using the Safari browser. No issues were observed with the variation selection. We recommend clearing the website and browser cache before rechecking. Additionally, could you please confirm whether the problem occurred solely with this particular product or if it persists across all other products as well?

    Your understanding and cooperation would be highly appreciated.

    Have a nice day!

    Thread Starter filip258

    (@filip258)

    Hi @pulak00 ,

    thank you for your response. You are right, it was caused by cache. I have cleaned cache in my iphone 13 mini and tried safari on next 3 devices. Everything works right.

    Sorry for wasting of your time.

    Bye ??

Viewing 2 replies - 1 through 2 (of 2 total)
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