Issue with Uploading Avatar Using Basic User Avatar Plugin – Image Not Ap

  • Kelly Begin

    (@easykeke809)


    6 months ago

    I’m experiencing an issue with the Basic User Avatar plugin. When I attempt to upload an avatar image, the upload process seems to complete without errors, but the image does not display as expected. The avatar is missing, and it doesn’t appear in the user profile or anywhere it’s supposed to be visible.

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  • Jarryd Long

    (@jarryd-long)

    Hi there, thank you for reaching out to the Stranger Studios team.

    Do you have any other plugins on your site that hook into your site’s avatars?

    I’d recommend turning off all plugins (except the Basic User Avatars plugin) and switching to a core WP theme first and see if the issue persists. If it doesn’t, then something else on your site is hooking into the avatar upload or display process.

    Kind Regards,
    Jarryd
    Support Manager at Stranger Studios

Viewing 1 replies (of 1 total)
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