Issue with Travel Agency Companion Plugin Affecting Homepage Display

  • djerbaholiday

    (@djerbaholiday)


    1 year ago

    Dear Travel Agency Companion Support Team,

    I hope this message finds you well. I am reaching out to report an issue I’ve encountered with your Travel Agency Companion plugin on my WordPress site. I’ve noticed that the plugin is causing display problems on my homepage, which significantly impacts the user experience and the functionality of the site.

    Website URL: https://www.djerba.holiday

    • Problem Summary: The homepage display is broken/distorted after activating or updating the Travel Agency Companion plugin.
    • Steps to Reproduce:
      1. Activate the Travel Agency Companion plugin.
      2. Navigate to the homepage.
      3. Observe the layout/display issues.
    • Expected Outcome: The homepage should display correctly as it does with the plugin deactivated.
    • Actual Outcome: The homepage layout is broken/distorted, with elements not aligning or displaying as intended.

    Troubleshooting Attempts:

    • Deactivating other plugins to check for conflicts: [Any Changes?]
    • Switching to a default WordPress theme (e.g., Twenty Twenty-One) to check for theme conflicts: [Outcome]
    • Reverting to a previous version of the plugin (if applicable): [Outcome]

    I would greatly appreciate your assistance in resolving this issue. Could you please advise on any steps I might take to diagnose or fix the problem? Additionally, if there are any further details or access you require from my end to investigate this matter, please let me know.

    Thank you for your time and support. I look forward to your prompt response.

    Best regards,

    The page I need help with: [log in to see the link]

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