Issue with Theme Widgets

  • Hi,

    I hope this message finds you well. I am writing to report an issue I have encountered with the theme’s widgets on my WordPress site.

    Whenever I navigate to the Widgets page or attempt to edit widgets on the frontend, I receive the following error message:

    “There was an issue with this block and it couldn’t be previewed.”

    This error prevents me from accessing and customizing the widgets, which is crucial for the functionality of my website. I have tried troubleshooting by disabling other plugins and switching themes temporarily, but the issue persists only with your theme.

    Could you please provide assistance in resolving this issue? I would appreciate any guidance or steps I can take to fix this.

    • This topic was modified 3 months, 3 weeks ago by eyuptuylu.

    The page I need help with: [log in to see the link]

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  • Hi @eyuptuylu

    Thank you for contacting us.

    We have checked our theme on our end, and the widget preview is showing perfectly. Please see the screenshot for reference: Screenshot Link.

    Could you please provide the name of the widget where you are encountering the “Previewed blocked” issue? This information will help us identify the problem more effectively.

    Alternatively, please go to Appearance >> Widgets and check if the preview is showing correctly. Here is another screenshot for your reference: Screenshot Link.

    This will help us to investigate the issue further.

    Thanks and regards,

    Newsblogger Support Team

    Thread Starter eyuptuylu

    (@eyuptuylu)

    Actually, my all widgets have same problem.
    Screenshot Link.

    How can i fix it?

    Thanks and regards,
    Eyüp Furkan Tüylü

    HI

    Based on the information you’ve provided, it seems there might be a compatibility issue or a specific configuration causing this problem. Here are a few steps you can take to troubleshoot and potentially resolve the issue:

    1. Clear Cache: If you have any caching plugins or server-side caching enabled, try clearing the cache. Sometimes, cached files can cause conflicts with the widgets.
    2. Update WordPress and Plugins: Ensure that your WordPress installation, theme, and all plugins are up to date. Outdated software can lead to compatibility issues.
    3. Switch to Classic Widgets: If you are using the block-based widget editor, you can try switching back to the classic widget editor by installing classic widget plugin .

    Please try the steps above and Further, if you have any queries, email us at [email protected] our support team will respond to you with a detailed solution.

    Regards

    Newsblogger support team

    • This reply was modified 3 months, 3 weeks ago by Akhilesh.
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