• Resolved wiz01

    (@wiz01)


    Hi, I have the full version of chart builder, and I have successfully connected to my Sql (MariaDB) server. However, the gauge result does not appear….

    I can use show results and the result I want appears in a table, but when I click preview or save data, the thing just hangs, all greyed out. SQL code is

    SELECT temperature_C FROM rtl433 where model = “Inkbird ITH-20R” ORDER BY ID DESC LIMIT 1;

    and it works to produce the correct result (currently 20)

    Obviously I am doing something wrong, but not a clue what!

    Many thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @wiz01,

    Thank you for your topic.

    Could you please record a short video demonstrating the issue you’re currently experiencing?
    Additionally, please let us know which version of the plugin you are currently using.

    Looking forward to your reply.

    Thank you.

    Thread Starter wiz01

    (@wiz01)

    Not sure how to post a video here.

    Where do I find the version details? I downloaded it last week.

    Many thanks

    Plugin Support Jasmine

    (@hyenokian)

    Dear @wiz01,

    Thank you for your response.

    To find the plugin version you are using, please head to your WordPress Dashboard > Plugins page > Chart Builder plugin.

    To upload a video, you can use the following link:
    https://imgur.com/upload

    Then, choose the Imgur Block and insert the link to the video when writing a topic from the available options.

    By the way, you are welcome to contact us via this form for further discussion and investigation of the case. Our Support Team is ready to help you as soon as possible.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @wiz01,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    Unfortunately, we haven’t heard from you via contact form as well.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.