Issue with Shop Engine Pro: Error 502

  • Resolved alexisprr

    (@alexisprr)


    3 months ago

    Hi,

    I’m facing an issue with the Shop Engine Pro plugin. When I activate the Pro version, my product page stops loading. It spins endlessly and eventually throws a 502 error. However, when I deactivate the Pro version and stick with just the free version, everything works perfectly.

    I already spent hours trying to fix it, here’s what I’ve tried so far:

    • Deactivating all other plugins to rule out conflicts.
    • Switching to a default theme (Twenty Twenty-Two).
    • Clearing both site and server cache.

    None of these solutions worked. Has anyone else experienced this issue or found a fix? Any help would be much appreciated!

    The page I need help with: [log in to see the link]

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  • Hi,

    Thank you for reaching out to us.

    We’ve located your ticket in our plugin support desk and found that the issue is related to a pro feature. As per www.remarpro.com guidelines, we’re unable to discuss any pro-related issues here. Please continue following up on your ticket there for further assistance.

    Thank you for your understanding.

    Regards.

Viewing 1 replies (of 1 total)
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