Issue with shipping methods in “multi-step checkout”

  • Resolved takelin

    (@takelin)


    4 years, 9 months ago

    On the billing information page after filling the address fields, not all shipping options are shown, despite having two defined methods (flat rate and local pickup), only flat rate is shown.
    If the shipping calculator is enabled (woocommerce settings) in the cart page, then the shipping methods are shown properly on checkout page but only when putting address on shipping calculator.
    If the user puts the address information on the shipping calculator (shipping methods works) and select a shipping method available, then goes to delivery page, but he can edit the shipping address by clicking in “change” button. When editing the shipping address, a zone that no have available shipping methods can be selected, and return to delivery page where all shipping methods are still available (for the older address)
    There is no plugins installed. Only a fresh WP+Woocommerce+Woostify installation
    If the “multi-step checkout” is disabled all works fine.

    Sorry my english, I hope you can understand.
    After trying several themes, Woostify is the best I have found but I have this issue.
    Woostify its awesome! really appreciate your work.
    Thanks in advance

Viewing 6 replies - 1 through 6 (of 6 total)
  • Theme Author Dylan Ngo – Woostify

    (@duongancol)

    Hi!
    I could reproduce the issue here. It’s a bug on the latest version.
    We’ll fix it and release a new version soon.

    Thank you so much for the feedback!

    Thread Starter takelin

    (@takelin)

    Hi again!,
    thank you so much for your fast reply.
    I have been testing for hours thinking it was a problem with my wp install or my server. Great job! looking forward the new release of Woostify.

    Hello, I have an issue with checkout on Woostify. I am testing the stripe and paypal integration. I have a terms&conditions and privacy policy check box. Even with the checkbox ticked I receive the following error message when trying to proceed ‘You have to accept the privacy checkbox’. It won’t let me proceed. I’ve tried removing the privacy checkboxes completely from checkout, still the same error message. What could be the issue please? I’ve checked the stripe and paypal integrations, both are set up correctly.

    Theme Author Dylan Ngo – Woostify

    (@duongancol)

    Hi @gabriellajanep Can you disable Multi step option in Customizer -> Checkout and test this problem again?

    Yes, it works now! Thank you so much. I would prefer to have mutli step though. How can I fix it?

    francoisv

    (@francoisv)

    I am experiencing a similar issue with the privacy/ terms checkbox when multistep checkout is enabled.

    I’m using Woostify Pro with very few plugins installed.

    • This reply was modified 4 years ago by francoisv.
Viewing 6 replies - 1 through 6 (of 6 total)
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