Issue with Sequential Order Numbers Plugin – Orders Not Sequential

  • Resolved raulgbix

    (@raulgbix)


    3 months, 3 weeks ago

    Subject: Issue with Sequential Order Numbers Plugin – Orders Not Sequential

    Dear Support Team,

    I am currently using the “WooCommerce Sequential Order Numbers” plugin on my WooCommerce store, and I am encountering an issue with the order numbering system. While the plugin has successfully renumbered all previous orders in a sequential manner, I have noticed that new orders are not following the sequential numbering and instead are being assigned random numbers in the range of hundreds of thousands.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @raulgbix,

    Thanks for reaching out.

    Kindly share the following details for a better understanding of the issue.

    • WooCommerce system status report (WooCommerce > Status > System status > Get system report).
    • Screenshot of WooCommerce order list page and a full screenshot of WooCommerce order edit page of an order assigned a random number.
    • Screenshot of plugin settings page (WooCommerce > Settings > Sequential order numbers).

    Kindly mask sensitive information when sharing the screenshots requested above. You may share the details via?this link?if you have any privacy concerns.

    Thread Starter raulgbix

    (@raulgbix)

    Hi, thank you for your reply! It seems that the problem solved itself, everything works exactly as it should. Good day!

Viewing 2 replies - 1 through 2 (of 2 total)
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