Issue with saving settings

  • Resolved B0nnie

    (@b0nnie)


    7 years, 8 months ago

    Dear Newsletter Team,
    I have an issue after I moved a website with the newsletter plugin from dev to live. When I edit the subscription form fields and save the settings, all other settings from the Subscription panel disappear. All the texts, etc.

    And a question in addition:
    Is there a possibility to send fresh users an automatic mail a few days after they subscribed to the Newsletter?

    Thanks a lot in advance.
    Karina

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    Hi Bonnie, we saw sometime this issue when the migration moved uncorrectly some options. I need an admin account to fix the problem, mail me privately to [email protected]. We’re going to introduce some check to avoid that problem (of course maybe on your blog the problem is different…).

    About the mailing after some time, we have a followup extension for this kind of tasks.

    Stefano.

    Have the same Issue. Send also a private message, but still no answer. The customer could not cancel the new newsletter and we get bad image. Not good. Thank you for quick answer (Servicio Creativo)

    Plugin Author Stefano Lissa

    (@satollo)

    Hi kokoska, give me the time to answer… I’m checking the problem with the original thread author…

    Stefano.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Issue with saving settings’ is closed to new replies.