Issue with reusable blocks

  • Resolved acephalia

    (@acephalia)


    2 years, 2 months ago

    Hello, firstly thank you for the great work on this plugin. It really expands the feature set for Gutenberg and is very accessible.

    I am however having a rather annoying issue where I can’t add any of the Spectra to reusable blocks.

    I have tried this with :

    info boxes – formatting doesn’t save on recall and if I add to of the reusable blocks it glitches out and the entire editor page crashes try to

    Tabs – the minute I add to reusable block all the content and formatting disappears.

    Just wondering if this might be a known issue and if there are any work arounds. Would really like to keep using spectra but not being able to add a reusable block is a bit of a deal breaker.

    Tried on two fresh empty wordpress installs and issue persists.

    Thank you
    D

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @acephalia,

    Thanks for writing to us.

    Please try debugging by following these steps

    1. Please ensure your Spectra plugin is updated to the latest version 2.0.12
    2. After updating, please be sure to regenerate the assets. We do this automatically after the plugin is updated, but just to be sure, go to “Spectra > Settings > Asset Generation > Regenerate Assets” and press the button as shown here: https://share.bsf.io/9ZugNRdO?method=GET
    3. Also, empty cache and hard reload while on the editor screen. Here’s how: https://share.bsf.io/2NumNvZ2.

    Please check whether this helps.

    If it fails, please open a support ticket from our website so that the support team can look into this further.

    Regards.
    Judith.

    Hello @acephalia,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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