Issue with Required Fields

  • Resolved Oliver Campion

    (@domainsupport)


    4 years, 5 months ago

    Hello,

    When selecting the “Is Required” checkbox option, users are able to bypass this by submitting a blank space.

    Thanks in advance,

    Oliver

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @domainsupport,

    I have tried to replicate your issue on our staging site, but I am unable to replicate it. To me, without entering the required field, the product does not add to the cart.

    So, to troubleshoot the issue, can you please inform us which theme are you using on your site? If it is not the default theme (Storefront) then, please try activating the default theme on your site and then check whether it is working fine or not.

    If the issue still exists, then try deactivating all the other plugins except for the WooCommerce and the Product Input Fields plugin and then check how it goes.

    Please do let us know the results.

    Regards,
    Kenil Shah

Viewing 1 replies (of 1 total)
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