• Resolved mayank29gupta

    (@mayank29gupta)


    Hello,

    I use Gmail API as I have Google Workspace account to send emails both to customers as well myself. After the latest update, some mails are missing out. I have setup to receive new order email as well out of stock notification to my gmail account. In case both the emails are triggered, I receive only one. Either it will be new order email or product out of stock email.

    In email logs it is showing status as sent and All good, mail sent as solution for all emails sent, even the ones I didn’t receive. In my Google Workspace email, I can see that all emails are showing up in sent folder. But when both mails are triggered, I am only receiving one of them.

    Below is diagnostic report

    Mailer: postsmtp
    HostName: oldbookdepot.in
    cURL Version: 7.52.1
    OpenSSL Version: OpenSSL/1.0.2u
    OS: Linux 629587.cloudwaysapps.com 4.9.0-16-amd64 #1 SMP Debian 4.9.272-1 (2021-06-21) x86_64
    PHP: Linux 7.3.33-2+0~20220614.96+debian9~1.gbpe53774 en_US.UTF-8
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 6.0 en_US UTF-8
    WordPress Theme: Bookshop
    WordPress Plugins: WooCommerce added to cart popup (Ajax), Allow Multiple Accounts, Autoptimize, Breeze, Code Snippets, Data Analytics for PWA, Disable Cart Fragments, Easy Theme and Plugin Upgrades, Free Shipping Badge, Frontend Product Editor, Heartbeat Control by WP Rocket, WPCode - Insert Headers, Footers, and Code Snippets, Kadence WooCommerce Email Designer, Loading Icon Library for PWA, Login No Captcha reCAPTCHA (Google), Missed Scheduled Posts Publisher, Mobile Assistant Connector, Perfect Brands for WooCommerce, Post SMTP, Product Tabs Manager for WooCommerce, Pull to Refresh for PWA, PWA for WP, PWA Pro Extension Manager, PWA to APK Plugin, Qty Increment Buttons for WooCommerce, Quick Action for PWA, Really Simple SSL, Shipping Phone, Storefront Powerpack, Theme Customisations, User Switching, WooCommerce No Shipping Message, WooCommerce Smart COD, Woo Align Buttons, Woo Empty Cart Button, WooCommerce - Instamojo, Product Feed PRO for WooCommerce, Razorpay for WooCommerce, Woocommerce Single Product Page Customizer, Abandoned Cart Lite for WooCommerce, WooCommerce Checkout Field Editor, WooCommerce Conditional Shipping and Payments, Pixel Manager for WooCommerce, WooCommerce Mix and Match Products, WooCommerce Order Delivery, WooCommerce Product Bundles, WooCommerce Product Stock Alert, WOOF - WooCommerce Products Filter, WooCommerce, Yoast SEO, WP Google Analytics, WPC Variations Radio Buttons for WooCommerce
    WordPress wp_mail Owner: /home/629587.cloudwaysapps.com/umdjdbbjpu/public_html/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    WordPress phpmailer_init Action(s): WC_Email_New_Order->handle_multipart, WC_Email_Cancelled_Order->handle_multipart, WC_Email_Failed_Order->handle_multipart, WC_Email_Customer_On_Hold_Order->handle_multipart, WC_Email_Customer_Processing_Order->handle_multipart, WC_Email_Customer_Completed_Order->handle_multipart, WC_Email_Customer_Refunded_Order->handle_multipart, WC_Email_Customer_Invoice->handle_multipart, WC_Email_Customer_Note->handle_multipart, WC_Email_Customer_Reset_Password->handle_multipart, WC_Email_Customer_New_Account->handle_multipart, WC_Admin_Email_Stock_Alert->handle_multipart, WC_Subscriber_Confirmation_Email_Stock_Alert->handle_multipart, WC_Email_Stock_Alert->handle_multipart
    Postman: 2.1.3
    Postman Sender Domain (Envelope|Message): oldbookdepot.in | oldbookdepot.in
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: Gmail API (https:plain://www.googleapis.com:443)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 80370 | 198
    
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    Hi @mayank29gupta

    Hope you are doing good.

    Can you disable a few plugins and then test this issue?

    Disable Cache plugins like Breeze, WP rocket and Kadence WooCommerce Email Designer

    Seems like it’s a plugin conflict and I need to know which plugin is conflicting then I can test it on my staging website.

    Thanks

    Plugin Support M Haseeb

    (@haseeb0001)

    We haven’t heard from you so we’re going to mark this thread as resolved. Feel free to open a new one if you need it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Issue with Receiving Emails Post Latest Update’ is closed to new replies.