Issue with reCAPTCHA for WooCommerce – Validation Disappears During Checkout

  • Hello Support Team,

    We are experiencing an issue with the “reCAPTCHA for WooCommerce” plugin. A customer is unable to complete their order because the reCAPTCHA validation disappears during the checkout process.

    Issue Description:

    • In the first step (page 1) of the checkout process, the reCAPTCHA is displayed correctly and successfully verified (green checkmark).
    • In the third step (page 3) of the checkout process, the verification disappears, and an error message appears stating that the reCAPTCHA needs to be verified again.
    • The customer has repeated the process multiple times but is unable to proceed.

    Additionally, our checkout has been customized using the “Checkout Field Editor for WooCommerce (Pro)” plugin. Could you please let us know which settings we need to adjust to ensure that reCAPTCHA works correctly in the WooCommerce checkout?

    Thank you in advance for your support!

    Best regards,

    gifiy

    The page I need help with: [log in to see the link]

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