Issue with Questions and Answers (Q&A) Tab in Review Widget

  • Dear Customer Support,

    I hope this email finds you well. I am writing to inquire about an issue I’m facing with the Questions and Answers (Q&A) tab in the Judge.me Review Widget on my store.

    I have set up the Review Widget using the provided shortcode [jgm-review-widget], and the review functionality is working as expected. However, I am not seeing the Q&A tab displayed on my store’s pages.

    According to the documentation available at https://help.judge.me/en/articles/8420858-questions-and-answers-q-a, the Q&A tab should be part of the Review Widget when the Q&A feature is enabled. I have followed the installation and customization instructions, but the Q&A tab is not visible.

    Could you please assist me in troubleshooting this issue? I would appreciate if you could provide any guidance or suggestions to help me get the Q&A tab working correctly on my store.

    Thank you for your time and assistance. I look forward to hearing from you.

    Best regards,
    David Jame

Viewing 1 replies (of 1 total)
  • Plugin Support mbarekame

    (@mbarekame)

    Hello David,

    First of all, please accept our sincere apologies for not replying to this sooner.

    If you’re still encountering this issue, please get in touch with us via mail at [email protected], and our support team will prioritize your case.

    Kind regards.

Viewing 1 replies (of 1 total)
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