Issue with price

  • Resolved shanemorgan7

    (@shanemorgan7)


    3 years, 9 months ago

    We have the pro plugin, but haven’t heard from support on the issue we are having.

    We have discovered an issue on some(definitely not all) of our online payments. What is happening is there is a different amount showing up on our Square dashboard. Customer pays $109.06 and it shows up in Square as $109.60. Another customer pays $46.01 and it shows up in Square as $46.10. All the examples we have of this are the cents being flipped where you almost don’t notice it. I just talked to 3 different people at Square and ultimately was told that the issue is with the data WordPress is sending Square and that I have to talk to the plugin developer and get a case# from them to give to Square or just have the developer resolve the issue.

    Just wondering if this can be fixed by chance?

Viewing 1 replies (of 1 total)

  • Hi @shanemorgan7,

    Thank you for contacting us, this issue is already fixed please updated the plugin to its latest version if you are still facing any issues after updating please let us know on your support ticket.

    Thanks!

Viewing 1 replies (of 1 total)
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