Issue with Pre-Checked Terms & Privacy Checkbox on CheckoutWC

  • Hello CheckoutWC Support Team,

    We have noticed an issue with the terms and privacy policy checkboxes in CheckoutWC. When a returning customer goes through the checkout process again, these checkboxes are pre-checked by default.

    However, according to GDPR regulations, these checkboxes must not be pre-selected—customers should actively check them each time they place an order. Currently, CheckoutWC seems to remember their previous selection, which could be a compliance issue.

    Is there a setting or a recommended way to ensure these checkboxes are always unchecked by default, even for returning customers?

    Thank you for your help!

Viewing 1 replies (of 1 total)
  • Plugin Support obijuandev

    (@obijuandev)

    Hi there,

    Happy to help!

    What exact version number of CheckoutWC are you using?

    CheckoutWC by default does not pre-check the Privacy Policy checkbox. For instance, please check this Loom from my local host dev environment: https://www.loom.com/share/357c0c5eed8f4822ba8e4fda7d79c9b6.

    There is probably something else on your site forcing the checkbox to be pre-checked.

    Best,
    Juan

Viewing 1 replies (of 1 total)
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