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Resolved ihsaandesign
(@ihsaandesign)

1 year, 6 months ago

Hi, I am having issues with a theme I purchased that includes Paid Memberships Pro. I added a paid monthly membership option to my client’s site and tested it using a user login but when I try to pay for the monthly membership I introduced via PayPal (express), I got the following message:?reCAPTCHA failed. (missing-input). I forwarded the fix you provide on the following link to my theme provider:

https://www.paidmembershipspro.com/fix-membership-checkout-error-recaptcha-failed-missing-input/#:~:text=How%20to%20Fix%20%E2%80%9CreCAPTCHA%20failed,templates%20of%20Paid%20Memberships%20Pro.

My theme provider has now got back to me and stated that they followed the fix, and this worked but now a new issue has arisen. Please see their screenshot:

As you can see, it states “Uncaught (in promise) null” at the bottom of the dev console. I have tried logging in myself and the PayPal button does not work.

Please help!

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support Mary Job
(@mariaojob)

1 year, 6 months ago

Hi @ihsaandesign,

Thank you for using Paid Memberships Pro.

This seems to be site specific as I am not able to recreate this, this may be occurring due to a conflict between PMPro and another third-party plugin or your active theme on your site. From the error in your console, it seems Recaptcha is being rendered more than once:

recaptcha__en.js:167 Uncaught (in promise) Error: reCAPTCHA has already been rendered in this element at recaptcha__en.js:167:109 at pmpro_recaptcha_onloadCallback (?level=2:943:19)

Kindly check and confirm if disabling Recaptcha from the PMPro Memberships > Settings > Advanced page resolves this issue for you?

Thread Starter ihsaandesign
(@ihsaandesign)

1 year, 6 months ago

Hi Mary, thanks for checking this. Thankfully disabling ReCaptcha helped. I do wonder however what impact this will have on the site?

Thanks again!

Plugin Support Mary Job
(@mariaojob)

1 year, 5 months ago

Hi @ihsaandesign, you are welcome & I am glad to read your checkout now works. If you are interested in learning about other methods you may follow to combat checkout spam on your site, please see our guide on this here: https://www.paidmembershipspro.com/users-created-at-checkout/#h-how-to-combat-checkout-spam

Kind regards.

Plugin Author Andrew Lima
(@andrewza)

1 year, 5 months ago

Because there have not been any recent updates to this topic, we will be changing the status to resolved. If you have any new questions or if your issue persists, please feel free to create a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Issue with plugin (paying for memberships via PayPal Express)’ is closed to new replies.