Issue with payment

  • Resolved torstenc12

    (@torstenc12)


    1 month, 3 weeks ago

    I tried to buy premium but got error in checkout and now the 40% discount is gone. Is there any chance you can offer the discount again? It is really annoying because I couldn’t complete the purchase at the time.

    Sorry for posting here but I could not find an email to reach out to

    • This topic was modified 1 month, 3 weeks ago by torstenc12.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter torstenc12

    (@torstenc12)

    No reply? Not the best sign for support..

    Plugin Support leonardoiub

    (@leonardotamion)

    Hello,

    thanks for your message and your patience.

    Please contact us from our official support center in our website, this way the first level support will be able to help you.

    Thread Starter torstenc12

    (@torstenc12)

    How? I can only contact support from the website if I have a license, which I dont..

    Plugin Support leonardoiub

    (@leonardotamion)

    Hi,

    you can put a generica number/letter in the license field, this way you’ll be able to open the ticket.

Viewing 4 replies - 1 through 4 (of 4 total)
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