Issue with Non-functioning Shortcode
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Dear The Event Calendar Support Team,
I am writing to seek assistance with an issue I’m experiencing while using The Event Calendar plugin on my website. The shortcode for displaying event lists is not functioning as expected. Here are the details:
Problem Description:
- The shortcode to display event lists is not working.
- Shortcode used: [tribe_events view=”list”]
- URL of the page where the shortcode is inserted: https://arcobaleno.me/test/
Environment Information:
- WordPress Version:6.6.2
- The Event Calendar Plugin Version: 6.6.4
- Theme Name and Version: Avada 7.11.10
Steps Taken:
- Verified that the plugin is properly activated.
- Double-checked the shortcode syntax.
- Ensured the shortcode is entered in the text editor mode.
Additional Information:
- No error messages are displayed.
- Other plugin functionalities seem to be working correctly.
Questions:
- Is there a known issue with shortcodes in the current plugin version?
- Are there any specific settings or configurations required for shortcodes to function?
- Can you provide any troubleshooting steps I can try?
I would greatly appreciate any guidance or solutions you can offer to resolve this issue. Please let me know if you need any additional information.
Thank you for your time and assistance.
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