Issue with new Divi Images disappearing

  • kailynn

    (@kailynn)


    5 years ago

    We have been having an issue on several sites we manage. Since the new Divi updated we have noticed on several sites images randomly disappear. For example, the site in the link has image over each property, but they have all disappeared on the page. If I go into edit on the backend and on the Visual Builder the images are still gone until I click to edit then I can see the images in the edit box and they are in the media library. This has happened on several different sites where icons and images just don’t show up on a page even though we update them or have them saved in a module. Not sure if anyone else has a similar problem or has any idea what the issue is.

    • This topic was modified 5 years ago by kailynn.

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    You’re using a commercial theme. For commercial product support please contact the author directly on their site. We feel they are best equipped to support their products. Forum volunteers are not given access to commercial products, so they would not know why it is not working properly.

    Commercial products are not supported in these forums.

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