issue with my theme

  • Resolved iv m

    (@ivanomartiello)


    6 years, 8 months ago

    hi, i have a design issue https://www.screencast.com/t/7NqNqqwchnp9 when i active your plugin, this issue is not ever present, it doesn’t appear often, so i don’t know why…i would send to you my export file but here is not possible, so i don’t know if ihave to list my configurations here…i minified css and js…but the issue isnot ever riproducible. i have to reload oa lot of time the page to see the issue

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support Hai Zheng?

    (@hailite)

    That is because of Load CSS Asynchronously. If you turn it off, your theme style will not lose when loading into viewport. However, if you want to use that option to get better page score, you should also keep Generate Critical CSS on, which can generate ccss to make your page style not lost.

    Thread Starter iv m

    (@ivanomartiello)

    oh thank for your suggestions, but Load CSS Asynchronously is already off, and Generate Critical CSS is “on” ??

    Plugin Support Hai Zheng?

    (@hailite)

    I didn’t see the issue. Can you please try guest visitor? Or check if there is any error in your chrome inspector or not.

    Thread Starter iv m

    (@ivanomartiello)

    effectively it seems i have the issue only if i am logged in backend wordpress…

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Sorry for late response.

    logout and login are using different copy of cache if you didn’t enable ESI.

    How is your site doing now ? still having problem or solved ?

    Best regards,

    Thread Starter iv m

    (@ivanomartiello)

    sorry, i still have the problem, not solved….
    what do you mean with ” ESI”?

    Plugin Support LiteSpeed Lisa

    (@lclarke)

    Hi, @ivanomartiello.

    A few suggestions:

    • Have you tried purging the cache?
    • You say it only happens when you are logged in. Do you need caching for logged-in users? If not, you can turn that off. Navigate to LiteSpeed Cache > Settings > Cache and set Cache Logged-in Users to OFF.
    • If neither of those work, send us your report number. Maybe we’ll see something you don’t. Navigate to LiteSpeed Cache > Report, press the Send to LiteSpeed button, make note of the “Report Number”, and post it here so we can look up the report on our end.

      • To answer your question about ESI, it is an option that you can enable, which would effectively make all visitors share the public cache, even when logged in. (There is a lot more to it, in particular the ability to “punch holes” into public pages for private cache, but that’s not really relevant to this issue. If you want to know more, read this.) @qtwrk’s suggestion to turn on ESI could work, if the problem is in private cache, because it would effectively eliminate full page private cache.

    Thread Starter iv m

    (@ivanomartiello)

    ok neither or your solutions works so i sent a report Report number: NAWLXUOL

    Report date: 07/12/2018 03:55:35

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Could you please press F12 in Chrome, to open dev tool , and check if there is any error in console ?

    Best regards,

    Thread Starter iv m

    (@ivanomartiello)

    in console i have:
    JQMIGRATE: Migrate is installed, version 1.4.1

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Have you tried ESI ON ? from report I see it is disabled.

    Please submit a ticker here , we’d like to investigate this issue further.

    Best regards,

    Thread Starter iv m

    (@ivanomartiello)

    i tried tried ESI ON but nothing changed ?? i can’t send a ticket Current Product Version and Build Number is required and i haven’t it

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    you can just write 2.4 as LSCWP version number in that.

    Best regards,

Viewing 13 replies - 1 through 13 (of 13 total)
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