Issue with “My Account” Not Responding in a Template

  • Resolved wonderwooman

    (@wonderwooman)


    1 month, 2 weeks ago

    The “My Account” button doesn’t respond in the “Fashion Designer” template—neither on hover nor on click. https://snipboard.io/O95Io4.jpg I reinstalled it and also tried other templates, it happened to other templetes as well. However it works well in OceanWP. https://snipboard.io/XouNJY.jpg

    When hovering over it in the Customizer, two cursors appear on the button, which I am sure of. https://snipboard.io/1GbsEf.jpg According to Google Inspect, there is no <href> attribute, even though the links were set up correctly.

    I have no extra plugins installed except WooCommerce and Elementor. Since other themes work fine, I assume this could be a theme or template issue. The Account page is set up correctly and can be added to menus.

    Any help would be greatly appreciated!

    • This topic was modified 1 month, 2 weeks ago by wonderwooman.
    • This topic was modified 1 month, 2 weeks ago by wonderwooman.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aradhy Singh (BSF)

    (@bsfaradhy)

    Hi @wonderwooman,

    Thank you for bringing this to our attention. The issue is related to the Astra theme and we have already started working on it. Once the testing is done, it will be released as soon as possible. You can check the changelog with this link: https://wpastra.com/whats-new/

    If you would like to try out the dev version, please reach out to our Support portal. Feel free to mark this thread as Resolved if this addresses your concern.

    Kind regards,
    Aradhy ??

    Plugin Support Aradhy Singh (BSF)

    (@bsfaradhy)

    Hi @wonderwooman,

    It’s been a while since I posted my response, and we haven’t heard from you since then. I assume that you have fixed this or have reached out to us.

    I am marking this thread as Resolved due to inactivity. Feel free to start a new thread if there’s anything else related to this plugin, we can help you with.

    Kind regards,
    Aradhy ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.