Issue with menu on iOS 13.5.1

  • Resolved maryboki

    (@maryboki)


    4 years, 8 months ago

    WP 5.4.2, OceanWP, Elementor Pro 2.10.2
    Using the default menu with OceanWP

    I have an odd problem, and not sure how to proceed.

    Customer running iOS 13.5.1 on iPhone and iPad reports that tapping on the top menu item to open that page does not work. First tap expands the menu and shows sub-pages but 2nd tap closes the list and doesn’t fire to load that page. They can tap on the sub-menu items and those pages load. They can open the top menu if they do a long press and select open in new tab. They can tap on a top level menu if there are no sub-menus.

    Problems happens with both Safari and Chrome on those devices. Javascript is enabled.

    I can not re-create this behavior on a different iPhone running the same iOS, and works with older iOS versions on iPhones and iPads.

    Any ideas?
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Thread Starter maryboki

    (@maryboki)

    Customer informed me that double tapping on the top menu item loads the page so resolving this topic.

Viewing 1 replies (of 1 total)
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