Issue with Loading Page with Loading Screen

  • Resolved peopleinside

    (@peopleinside)


    1 year, 2 months ago

    Hi, I have the issue that, using the plugin Loading Page with Loading Screen and the cache plugin cause, after a while, when maybe cache is clean or refreshed automatically.. the loading screen not showing on home page.

    Any idea about what I can do to fix this issue?
    I can try to disable cache for the home page, I never yet tried this but there is a way to keep cache active for the home page also and be sure to avoid the compatibility issue with Loading Page with Loading Screen?

    If I load the URL https://www.marcoborla.it/?nocache=true the loading issue is not present in the home page.

    I’m trying to figure out how to solve also with the Loading plugin developer, here.

    Thank you.

    If you don’t see the issue is because I tried to disable home page from caching but would be nice find a better solution to avoid skip the home page caching. I have to monitor if skipping the home page cache will resolve because the issue is not immediate, happens maybe with automated cache cleaning that required some hours.

    • This topic was modified 1 year, 2 months ago by peopleinside.
    • This topic was modified 1 year, 2 months ago by peopleinside.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @peopleinside

    Thank you for reaching out and I am happy to help!

    I’ve checked your website and the discussion you shared, however, I do see that currently you are not using W3 Total cache on the website and this makes things difficult to troubleshoot.

    The question is, if the problem is related to the Page Cache specifically or you have had some other features enabled like Minify for example.

    If so, possibly some specific script needs to be excluded from the minify in order for the mentioned plugin to load this properly.

    If possible, re-enable W3 Total Cache and disable the settings one by one in Performance>general settings, save the settings and purge the cache after each setting is disabled and see which one might be causing the issue?

    Thanks!

Viewing 1 replies (of 1 total)
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