Issue with line breaks

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  • Anonymous User 12640152

    (@anonymized-12640152)

    Hi.

    We suspect that the email you are trying to send is sent as HTML, please make sure you have “text/plain” selected as Content-Type on the plugin Settings page when sending text emails.

    If the email is still being sent without line breaks, please check your settings on the SendGrid Dashboard under Settings -> Mail Settings and make sure that the Plain Content option is active, otherwise your text emails will be automatically converted to HTML using the open-source library MKDoc-Text-Structured.

    If you are still experiencing issues please check this documentation page : https://sendgrid.com/docs/Classroom/Build/Format_Content/plain_text_emails_converted_to_html.html

    Please let us know if you have resolved this issue in order to close this support thread.

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