Issue with license

This is about the paid version, for which I see no way to contact support.

I have renewed my license (actually it was renewed successfully automatically), but on the websites I see the message “Webcraftic disable admin notices:?Your license has expired. You can no longer get premium plugin updates, premium support and your access to Webcraftic services has been suspended.”

Can you explain why?

So I’d appreciate if I can have an email or some sort of a support area where I can share my details so you can get this fixed.