Issue with license?

  • Resolved avz

    (@avz)


    5 years, 10 months ago

    Hi there,

    We use your plugin on several of our websites.
    I believe it’s the free version. Since the update 30 minutes ago the plugin generates a message:

    Sorry, this does not seem to be a valid or active license key and email. Please feel free to contact us whenever you have questions with regards to your license.

    I do not think we ever created a license key. Could you help out?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi Avz,

    No issue with the license. The notification itself will change within 24h.

    The Elite features are locked as of now. When you would like to use them again you would have to acquire a license key.

    All the best,
    Eva

    Thread Starter avz

    (@avz)

    Thank you!

    I have activated and deactivated and deleted woocommerce product feed pro plugin. I follow the link to get my license key which dumps me into the basic website and no where that I can see if there anywhere to get the license key. I have tried contacting but do not see email anywhere to actually contact you. Before upgrading to elite version, I would like to get this working. How specifically do I find my license key to get the pro version working. Particularly interested in making sure there is support for this plugin and so far, have not seen it. Thanks

    Hi skiboards,

    We are pretty actieve on the forum and usually respond within a couple of hours, most of the times a lot faster ??

    Not sure if I understand your question but the PRO (free) version does not require a license key.

    The Elite version does require a license key which you can get here: https://adtribes.io/pro-vs-elite/

    For support questions you can also reach out to [email protected]

    All the best,
    Eva

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Issue with license?’ is closed to new replies.