Issue with importing users

  • Resolved jdaviescoates

    (@jdaviescoates)


    5 years, 6 months ago

    I’ve installed the WP Users Integration Add-on which is mostly working great.

    I’ve hit one small issue though:

    I’ve got the Add-on set-up so that all new registered users are automatically become subscribers.

    If I import existing WordPress users, it works fine: they get added to the list of Newsleter Subscribers AND their their first and last names are imported too.

    However, when I import new users using the excellent Import users from CSV with meta plugin the new users are still automatically added to thew Newsletter Subscribers list, BUT neither the first nor last names are imported – any idea how I can fix this?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    Could be a set of internal events not fired in the correct sequence. After importing the users with CSV, do you run the sync on wp users integration?

    Stefan.

    Thread Starter jdaviescoates

    (@jdaviescoates)

    After importing the users with CSV, do you run the sync on wp users integration?

    I’m not sure exactly what you mean by “do you run the sync on wp users integration”?

    But if you mean:

    1. Going to Newsletter -> WP Users Integration and then clicking on “Import” button in the “Import already registered users” section. Yes, I’ve tried that and the names are still not pulled into Newsletter.

    Or

    2. Going to Newsletter -> WP Users Integration and then clicking on “Link” button in the “Link subscribers with users by email” in the “Maintenance” section. Yes, I’ve tried that too and the names are still not pulled into Newsletter.

    I guess I could:

    1. turn off forcing all reg’d users to be on the Newsletter
    2. import all users via CSV, then
    3. import them into Newsletter

    But that has an extra step that ideally I’d like to avoid as it adds complexity and I want to keep things as simple as possible for my client.

    Thanks for any idea you may have on how to get the names pulled into Newsletter when I import users to WordPress by CSV.

    Josef.

    Plugin Author Stefano Lissa

    (@satollo)

    Hi, I’ve filed a bug for that.

    Thank you, Stefano.
    ps: the name could be extracted during the sending process to have the “latest” name set on wp user profile.

Viewing 3 replies - 1 through 3 (of 3 total)
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