Issue with Image Grid Component

  • Resolved francescag

    (@francescag)


    1 year ago

    Hey there,

    I’m encountering a problem with the image grid component in the free version. So, I’ve got this gallery with 30 photos and set it to show 10 images per page. When I hit the “load more” button, instead of loading new images, it just duplicates or triples the initial set. Strangely, this issue only happens after publishing – in the preview, everything works fine. Anyone else dealing with this? Is it a bug? Any quick fix for it?

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.remarpro.com

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)
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