Issue with Gravity Forms

  • Resolved Jon

    (@jvalcq)


    4 years, 3 months ago

    I am having an issue with the Members plugin overriding the Gravity Forms menu in the WP-Admin so I am unable to access the form settings or entries.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Caseproof

    (@caseproof)

    Hi Jon,

    I installed Gravity Forms plugin and I can see Forms and Members menu items as you can see here: https://share.cspf.co/WnulkDmx

    Could you provide more details on how to reproduce this issue?

    Thread Starter Jon

    (@jvalcq)

    Hi CaseProof,

    I was able to confirm that a default install with just Gravity Forms and Members worked as expected.

    After a little digging it we determined that a 3rd party had modified the admin user role and removed access to Gravity forms and a few other sections of the backend.

    So the plugin was working as expected just with a non-standard configuration in place for the administrator role.

    With that in mind, the issue presents itself in a confusing manner and displays other plugin’s menu items under the restricted section. For example gravity forms displayed menu items for Enable Media Replace “Replace Media” and The Events Calendar “Freemius debug” https://share.getcloudapp.com/12uKPkLd

    Thanks!
    Jon

    Plugin Author Caseproof

    (@caseproof)

    Are you still having any issues with this? I’m not sure how it is possible to change the structure of menu items by changing capabilities in Members.

    Thread Starter Jon

    (@jvalcq)

    Hi Caseproof,

    We are no longer having issues, restoring the capabilities fixed the wp-admin access and menu issues we were experiencing.

    Thank you for your assistance with this.

Viewing 4 replies - 1 through 4 (of 4 total)
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