Issue with GA and GKit

Thanks for reaching out @sfprtvn. I suspect that what you were facing is due to the Digital Markets Act (DMA) changes and possibly a consent mode configuration, which may mean that only visitors who have explicitly given consent are tracked. You’ll find more on this here. This is a requirement in some regions, such as the EEU.

Another possibility, based on your comments, is that Google Analytics was not tracking based on there being no Google Analytics snippet on your site. This may have happened if the module was disconnected for a period of time.

I can help determine more on this if you’d like to share the following:

1. Your Site Health information. You can use this form to share privately if preferred.??
2. When you mention Analytics was disconnected, do you see any traffic since April 18th, or zero traffic?

Let me know if you have any questions with the above.

Hi, in regards your questions:

1. I am unable to fill the form because its not hosted in www.remarpro.com but in an own doamin
2. Almost zero but not zero at all.

Now I just checked and it appears:

Error: Bad Request
invalid parameter: ‘site_id’

Error connecting Site Kit
Looks like your site is not allowed access to Google account data and can’t display stats in the dashboard.

and therefore has get disconnected again from Google Search console and Google Analytics.

Thanks for the update @sfprtvn, and additional information. I checked your site and I can confirm that your Google analytics snippet is firing as expected. What I suspect happened, regarding the drop in traffic, is due to the Digital Markets Act (DMA) changes, so only visitors who have explicitly given consent are tracked. You’ll find more on this here. This is a requirement in some regions, such as the EEU.

As you’re a Site Kit user, issue with consent mode can arise if you didn’t configure it correctly, with the help of a third party consent plugin of your choice. You’ll find more on this below:
https://sitekit.withgoogle.com/documentation/using-site-kit/consent-mode/

In short – if you did enable consent mode within Site Kit (or elsewhere), you will need a mechanism (ie. Third party plugin) to ensure visitors can grant consent, otherwise all EU traffic is lost. I can confirm that you don’t have consent mode enabled and traffic is recording at present for your site.

Now I just checked and it appears:
Error: Bad Request
invalid parameter: ‘site_id’
Error connecting Site Kit
Looks like your site is not allowed access to Google account data and can’t display stats in the dashboard.

These messages differs to the the query initially reported. Did you make any changes to the plugin or add another module using a different Google account to that used to initially set up Site Kit?

As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.