• Resolved itsnthn12

    (@itsnthn12)


    My Facebook store is showing all these “google_product_category”
    “Out of Stock”
    “gender”
    “color”
    “size”
    “age_group”
    “quantity to sell on Facebook”
    These issue are making my store show out of stock on a lot of items.

    Please help

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello @itsnthn12

    Thank you for contacting us.

    Please give us the feed file links and screenshots of your feed configuration. You can use Pasteboard.co or Dropbox to upload the screenshot and include the screenshot link here.

    Hello @itsnthn12

    Feed is collecting all product information and passing to Facebook Catalogue. If you want to remove out of stock product from Facebook Catalogue, please follow this video tutorial: https://www.youtube.com/watch?v=FeuvVCshFgU

    Thread Starter itsnthn12

    (@itsnthn12)

    Hello @itsnthn12

    Thank you for the information.

    Please go to CTX Feed > Status, click on the Copy Status and send us the status here.

    Thread Starter itsnthn12

    (@itsnthn12)

    
    WooCommerce Version: 5.8.0 - You are using the latest version of WooCommerce.
    
    Product Types: ?  Simple Product [simple]
    
    ?  Grouped Product [grouped]
    
    ?  External/Affiliate Product [external]
    
    ?  Variable Product [variable]
    
    Total Products: WP Query: 77
    WC Product Query: 77
    Both Query: 77
    
    Product Total by Types.
    
    ?  Simple Product: 5
    
    ?  Variable Product: 72
    
    ?  Product Variations: 692
    
    Product Per Batch: 200
    
    Product Query Type: WC_Product_Query
    
    Default Customer Location: Default Customer Location
    
    Store Address
    11625 Custer Rd
    Frisco
    US:TX
    75035
    
    Multi Language Site: No
    
    Multi Currency Site: No
    
    WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.
    
    WP CRON: Ok
    
    Upload Directory: Ok - Writable.
    
    Cache Plugin Installed: WP-Optimize - Clean, Compress, Cache plugin is installed on your site. Please make sure that feed file URL or directory is excluded from caching. If not excluded, your feed file may not be updated instantly after feed update. Please read this doc about: How to exclude feed file URL or Directory from caching?
    
    WordPress Multi Site: No
    
    Home Url: https://www.itsnthn.com
    
    Site Url: https://www.itsnthn.com
    
    Version: 5.8.0
    
    Log Directory: /home/wp_dy2t8w/itsnthn.com/wp-content/uploads/wc-logs/
    
    Log Directory Writable: Yes
    
    WP Version: 5.8.1
    
    WP Multisite: No
    
    WP Memory Limit: 300 MB
    
    WP Debug Mode: No
    
    WP Cron: Yes
    
    Language: en_US
    
    Server Info: Apache
    
    Php Version: 7.4.15
    
    Php Post Max Size: 650 MB
    
    Php Max Execution Time: 500
    
    Php Max Input Vars: 3.91 KB
    
    Curl Version: 7.58.0, OpenSSL/1.1.1
    
    Suhosin Installed: No
    
    Max Upload Size: 512 MB
    
    Mysql Version: 5.7.29
    
    Mysql Version String: 5.7.29-log
    
    Default Timezone: UTC
    
    Fsockopen Or Curl Enabled: Yes
    
    Soapclient Enabled: Yes
    
    Domdocument Enabled: Yes
    
    Gzip Enabled: Yes
    
    Mbstring Enabled: Yes
    
    Remote Post Successful: Yes
    
    Remote Post Response: 200
    
    Remote Get Successful: Yes
    
    Remote Get Response: 200
    
    Braga: 1.0.4 (Latest:0)
    
    Redux (Extendify): 4.3.1
    
    Akismet Anti-Spam (Automattic): 4.2.1
    
    Contact Form 7 (Takayuki Miyoshi): 5.5.1
    
    DreamHost Automated Migration (DreamHost): 4.62
    
    DreamHost Panel Login (DreamHost, danielbachhuber): 1.0.0
    
    Discount Rules and Dynamic Pricing for WooCommerce (Asana Plugins): 6.0.0
    
    Facebook for WooCommerce (Facebook): 2.6.5
    
    Flexible Shipping (WP Desk): 4.8.5
    
    Google Analytics for WordPress by MonsterInsights (MonsterInsights): 8.1.0
    
    Header and Footer Scripts (Digital Liberation): 2.2.1
    
    Jetpack (Automattic): 10.2
    
    WPBakery Page Builder (Michael M - WPBakery.com): 6.7.0
    
    Google Ads & Marketing by Kliken (Kliken): 1.0.7
    
    Mailchimp for WooCommerce (Mailchimp): 2.5.3
    
    MC4WP: Mailchimp for WordPress (ibericode): 4.8.6
    
    Mega Main Menu (MegaMain.com): 2.2.0
    
    Popup Builder (Sygnoos): 4.0.4
    
    Printful Integration for WooCommerce (Printful): 2.1.25
    
    Regenerate Thumbnails (Alex Mills (Viper007Bond)): 3.1.5
    
    Slider Revolution Bubblemorph AddOn (ThemePunch): 3.0.4
    
    Slider Revolution WP Gallery Add-On (ThemePunch): 2.0.3
    
    Slider Revolution (ThemePunch): 6.5.8
    
    Import Sample Data (Roadthemes): 1.1
    
    RoadThemes Helper (RoadThemes): 1.0.0
    
    Simple Local Avatars (Jake Goldman, 10up): 2.2.0
    
    Templatera (WPBakery): 1.1.12
    
    Advanced Editor Tools (previously TinyMCE Advanced) (Automattic): 5.6.0
    
    TP WooCommerce Product Gallery PRO (TP Plugins): 2.2.2
    
    UpdraftPlus - Backup/Restore (UpdraftPlus.Com, DavidAnderson): 1.16.62
    
    Proxy Cache Purge (Mika Epstein): 5.0.3
    
    CTX Feed (WebAppick): 4.4.27 (Latest:4.4.29)
    
    Widget Importer & Exporter (ChurchThemes.com): 1.6
    
    WooCommerce AvaTax (SkyVerge): 1.13.2
    
    WooCommerce PayPal Checkout Gateway (WooCommerce): 2.1.3
    
    WooCommerce Stripe Gateway (WooCommerce): 5.6.2
    
    WooCommerce Payments (Automattic): 3.1.0
    
    WooCommerce PayPal Payments (WooCommerce): 1.6.0 (Latest:1.6.1)
    
    WooCommerce Quaderno (Quaderno): 1.23.8
    
    WooCommerce Shipping & Tax (WooCommerce): 1.25.18
    
    WooCommerce (Automattic): 5.8.0
    
    WooCommerce Helper (WooCommerce): 1.7.2
    
    Wordfence Security (Wordfence): 7.5.5
    
    WP Mail SMTP (WPForms): 3.0.3 (Latest:3.1.0)
    
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    WPMU DEV Dashboard (WPMU DEV): 4.11.5
    
    YITH WooCommerce Compare (YITH): 2.6.1
    
    YITH WooCommerce Wishlist (YITH): 3.1.1
    
    Feed Files
    https://www.itsnthn.com/wp-content/uploads/woo-feed/facebook/csv/facebook-2.csv
    https://www.itsnthn.com/wp-content/uploads/woo-feed/facebook/csv/fb.csv
    https://www.itsnthn.com/wp-content/uploads/woo-feed/pinterest/xml/pinterest.xml
    
    Fatal Errors
    No Logs Found.
    

    Hello @itsnthn12

    Thank you for the information.

    Go to CTX Feed -> Settings page. If Variation Query Type as Individual, then change it to variable dependable.

    Thread Starter itsnthn12

    (@itsnthn12)

    Plugin Support ansarybadal

    (@ansarybadal)

    Hello,

    Thanks for reaching us again.

    The feed URL you have provided seems invalid. Please, send us a valid feed URL along with some screenshots of your feed configuration settings.

    It will be a bit hard to find the issue without the above-mentioned resources.

    Best regards,

    Plugin Author Ohidul Islam

    (@wahid0003)

    Hi @itsnthn12

    You want to remove variation from Facebook and only want to show the main product. Please follow this video tutorial: How To Include/Exclude Product Variations From The Product Feed?

    Since we did not hear back from you, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘ISSUE WITH FACEBOOK FEED’ is closed to new replies.