Issue with Email Templates Scrambled to edit in UI

  • Resolved dinezeazy

    (@dinezeazy)


    3 months, 3 weeks ago

    Am trying to edit the email templates but there seem to be some issue with the wordpress and fluent crm. I saw few more people reporting the same issue here. I am also facing the same issue with the CRM. When i try to edit the emails in the automation the UI is so broken and not able to customize the emails.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Md. Ashikur Rahman

    (@ashiik)

    Hello?@dinezeazy,

    I understand you are facing an issue with the FluentCRM email editor. To address the issue with editing email templates in FluentCRM, please, ensure that you are using the latest version of FluentCRM. The email editor related issue has been fixed on the latest version. I would recommend you clear your site’s cache and perform a hard reload of your browser.

    If the problem persists after these steps, please check for any plugin conflicts by deactivating all other plugins and see if the issue still occurs. Additionally, check for any specific errors in the browser console. And, provide the following details to help us better understand the issue such as the email editor are you using, the WP version, the PHP version, screenshot of the broken UI.?This information will assist us in recreating and diagnosing the issue on our end.

    Additionally, if you need to, you can create a support ticket here where our FluentCRM support specialists will also review the details and get back to you as soon as possible.

    Thank you for your cooperation.

    I have a same problem

    Plugin Support Md. Ashikur Rahman

    (@ashiik)

    Hello @levskipg and @dinezeazy ,

    Thank you both for bringing this to our attention.

    @levskipg, I understand that you’re also encountering the same issue with the email editor’s UI in FluentCRM. Our development team has addressed some UI-related issues, shared a build of the FluentCRM free version. If the clearing your site’s cache and browser cache doesn’t resolve this issue, I would recommend trying this build version to see if it resolves the problem on your end.

    @dinezeazy, since we haven’t heard back from you, I wanted to follow up and suggest that you also try this build version. It includes fixes that may address the issues you mentioned with editing email templates.

    You can download the build version [here]. After updating, please clear your browser cache and perform a hard reload. If the issue persists, I’d appreciate it if you could let me know so we can investigate further.

    Thank you both for your cooperation, and I hope this resolves the issue for you.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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