Issue with Duplicate “Alternate Phone (Optional)” Fields on Checkout Page

  • Resolved aminebgh

    (@aminebgh)


    1 year, 10 months ago

    I have noticed that there are duplicate fields appearing on the checkout page with the name “Alternate Phone (Optional).” These extra fields are causing confusion for customers during the checkout process, and I would like to remove them.

    I have attempted to resolve this issue within the plugin’s settings but haven’t been successful in removing these duplicate fields. I have also checked the documentation, but couldn’t find specific instructions for this particular issue.

    I would greatly appreciate it if you could provide me with guidance or steps on how to remove these duplicate “Alternate Phone (Optional)” fields from the checkout page.

    Thank you for your attention to this matter.

    The page I need help with: [log in to see the link]

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  • Plugin Author ThemeHigh

    (@themehigh)

    Could you please temporarily deactivate our plugin and verify whether the issue still persists or not? If the issue still persists, then it is not due to our plugin. If the issue is getting resolved after deactivating our plugin, then please raise a ticket through our website. We hope our technical team will be able to help.

    Thank you!

Viewing 1 replies (of 1 total)
  • The topic ‘Issue with Duplicate “Alternate Phone (Optional)” Fields on Checkout Page’ is closed to new replies.