Issue with discount price after adding to cart on certain single product pages

  • Resolved aaleks

    (@aaleks)


    2 years, 1 month ago

    Hi!

First off all, i would like to say thank you for your plugin, it's the best solution for my goals in the world.
I tuned a cascade sale depends on cart subtotoal: 500-3000 - 10%, 3000-7000 - 15%, 7000-10000 - 20%, above 10000 - 25%. Turned on "Display dynamic price on single product" (Display discount price respectively with current quantity on single product page). And all work great. Almost all..

On the certain single product pages (i sent you an example) i noticed a wierd thing:
1. We on page. Product price pretty big (7 413,45) and we see, that after adding even one item we'll get 20% sale (discount price we'll be 5 930,76, as we see) - <a href="https://prnt.sc/3HRUa8EDBxuC">https://prnt.sc/3HRUa8EDBxuC</a> . But:
2. Just after adding this product to cart i see not right price in cart amount near a cart sign (top-right of the page) . So, we see price 5560,09 (25%, like we've bought on 10000) near cart sign - <a href="https://prnt.sc/t_nIDPB5nrmi">https://prnt.sc/t_nIDPB5nrmi</a> , in cart view panel, when we open it clicking on cart sign - <a href="https://prnt.sc/6FtKkRYnQb3G">https://prnt.sc/6FtKkRYnQb3G</a> , and suddenly we see the right price just here a little above a wrong price <a href="https://prnt.sc/qI0keZXTb02b">https://prnt.sc/qI0keZXTb02b</a>
3. Now, if we open a separate cart page on another browser tab - magic, all prices become <strong>absolutely right</strong> even without pages reload!

Can you help me and say why that might happen?

Thank you and have a good day!
    • This topic was modified 2 years, 1 month ago by aaleks. Reason: add linkes for more convenience

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author mytrinh

    (@mytrinh)

    Hello,

    Sorry for our late reply.

    I just check and this problem is not happening. Please check again. You can reach us by email at [email protected]

    Regards

    Thread Starter aaleks

    (@aaleks)

    Hi!
    I see, that problem really gone. Can’t explain that, i’ve checked the problem in a several browsers and devices, and didn’t do anything to fix it by my own.
    Anyway, thanks for response)

    Thread Starter aaleks

    (@aaleks)

    Hi!
    I figured out, that you didn’t see the problem, because we changed prices.
    Found this problem again on another page – https://magazzz.fun/product/vozdushnyj-shar-babochki-prozrachnyj-40-sm/
    Please, try to add 20 this items on cart. We should to get a price 2366,40 (10% sale), but we got 2235 (like 15% sale, but we should got it, only if cart total is above 3000) – https://prnt.sc/KZ-pAMKJwi4e , and it fixed, as i said, only after cart opening.

    Plugin Support villasupport

    (@villasupport)

    Hi,

    Thank you for your clarification.

    In this case, please contact us via our email: [email protected] for further assistance.

    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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